UK Service & Parts Sales Support  – UK – located in Bradford
Lennox UK is looking for temporary reinforcement within its team for the duration of a maternity leave. There may be a possibility in 2022 (depending on developments) that this could become a permanent position in the team of Lennox.
The job
The employees of our Service team take care of air conditioning equipment repairs, maintenance and commissioning both for Lennox equipment and also that from third parties.
As Spare Parts Sales Support, you are the contact person for customers and colleagues for making  offers for the sale of spare parts. In this role, in conjunction with the service team, you will help make quotations for the repair of the installations that we deliver and then manage and maintain. In addition, you will handle quoting and arranging delivery of parts to our customers. You will record information in the CRM system for the follow-up of your quotations. In addition you will provide administrative support to the remainder of the office when time and work load permits.
You report directly to the Business Manager.
Working in Service & Parts is an interesting challenge; you enjoy keeping several balls in the air and are only satisfied when the customer is too.  You can’t completely predict what a day will look like, so you have to be able to deal with that. After you have been trained, you will work with the Business Manager to ensure all quotations are issued and followed up in a timely manner. The entire team is structured to help each otherwhen necessary.
The candidate
For this position we are looking for a person with strong organizational, administrative and communication skills. You have the following qualities:

  • Educated to GCSE level with experience in a customer service environment and an ability to comfortably use MS systems
  • Strong customer and service orientation, analytical and problem-solving abilities, possesses a level of stress resistance, pro-activity, team player, thinks in terms of solutions and a results driven attitude;
  • Good sense of humor and self-reflection;

About Lennox
Lennox Northern Europe is part of Lennox EMEA (Europe Middle-East Africa), the main office is located in Nijkerk. Lennox is an approachable organization, with an informal atmosphere where we help each other to achieve great results. There are short communication lines.
Lennox provides climate solutions. Focusing on climate control, heating, air conditioning and refrigeration systems.  We assist our clients by offering optimal and sustainable solutions for their projects. Our clients can be found in different markets, such as department stores, telecom centers, data centers, offices, hotels, banks, shopping centers, cinemas and other leisure centres.
Lennox employs 1100 employees in 11 countries in Europe. Worldwide, we are represented in more than 46 countries.
What will Lennox offer you?

  • A dynamic, international environment in an informal, stable, no-nonsense setting. The job is located in the UK;
  • A position in which you can visibly add value and contribute to the success of the company and yourself;
  • An excellent customer portfolio and exclusive products;
  • A highly valued role in the Lennox team;
  • The opportunity to develop yourself further within your field of expertise by attending training courses;
  • A market competitive base salary and good benefits.

Any questions can be directed to Simon Cousins (Business Manager), who can be reached at +44 (0) 7525 905769 or by the e-mail address mentioned below. If you would like to respond to this vacancy, please send a application letter and CV to: hr.ne@lennoxemea.com.

To apply for this job email your details to hr.ne@lennoxemea.com

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